The Connected Nation Blog

Wednesday, January 12, 2011

Training Seniors for the Digital Revolution, one Facebook profile at a time

By Sarah Graham, Communications Specialist, Connected Nation

Here at Connected Nation, we are always on the lookout for cool and telling stories of the digital revolution. In
an article in today’s Wall Street Journal, we found one.

The article, Teens Take Elders to Tech Boot Camp, outlined some unique programs training seniors in the ways of the Internet, technology, and social media.

Take for example Pace University’s service-learning program that sends students to retirement communities to teach residents online skills.

Not only do the students show the seniors how to use e-mail and Facebook, but the program gives the Millennials — defined as those aged 18 to 33 — the ability to experience what it means to function in a world foreign to technology.

According to the article, “students practice using computers wearing Vaseline-smeared sunglasses and cotton balls in their ears, with two of their fingers taped together.” This is a form of sensitivity training, said Jean Coppola, an associate professor who runs the Pace program.

Also, with the article, is an ever-true video of Virginia Clarkson, 83, and her senior-friendly cell phone. Check it out here. She’s funny.



At Connected Nation and our state-based initiatives, we have long been working to encourage seniors’ entrance to the digital world. We have written about it on our blog, Project GOAL Aims at Getting Grandparents Online (CN blog, April 2010) and have seen statistical examples of the significant lag that still exists.

For example, in Kansas, our Connect Kansas Residential Technology Assessment survey found that only 58 percent of the survey participants over 65 used the Internet. Comparatively, 97 percent of 18 to 34 year olds surveyed did.

More importantly, we have seen the power new technology and digital literacy plays in our family’s and friends’ lives.

My own mother went from using dial-up Internet to an Iphone in just six short months, mostly due to the needs of her teenaged and 20-something children. Now, she texts more than me!

Jay Houston, a project manager for Connected Nation, uses Skype to speak and (maybe more amusingly) “see” her father who spends his winters in Florida. Houston said her father always has the funniest faces when he “calls” on Skype.

“He doesn’t realize that I can take a snapshot and send it to my friends,” she said. However, she said, he would certainly get a kick out of the fact that she does this. “I come by it honestly,” she said. “He would probably do it to me, if he knew how.”

Related links:

Do you have a story for us? Is there a tech savvy senior out there thanks to you?
Let us know!

Project GOAL Aims at Getting Grandparents Online (CN blog, April 2010)


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Monday, April 26, 2010

Project GOAL Aims at Getting Grandparents Online

Annie Woodsen, 91, shows off her graduation certificate which she earned from a senior computer training class sponsored by the Tennessee Community Foundation in Mt. Pleasant, Tennessee.

Worrying about an aging loved one seems as American as apple pie.

Wishing grandpa had easier access to doctors and medical information;

Wishing grandma was better able to do the grocery and gift shopping that always gave her a sense of purpose;

Wishing they both could talk to their distant loved ones face-to-face more often.


These are the kind of wishes that can easily come true immediately by simply hooking up a computer to the Internet and teaching them how to use it. And now, a new organization is taking aim at accomplishing just that.

Project Get Older Adults onLine, or Project GOAL, has just been launched with its mission aimed at providing technology training resources for older adults and for organizations that serve older populations and their members. The training is meant to get senior citizens past the technology fear factor and plug them into the benefits of broadband. Project organizers point out how the Internet can reduce social isolation for seniors, help them stay connected to family members, keep their minds sharp, assist them in research on health or other information, connect them directly with doctors and medical monitoring, and help them accomplish chores like shopping without ever leaving home.


The fact is, high-speed Internet can greatly enrich the lives of older people, yet only 35 percent of Americans over the age of 65 have broadband at home. Project GOAL will work with seniors groups to match them with technology training in their area and help give them the resources they need to teach the elderly how to tap into the world of broadband.


The Federal Communications Commission (FCC) is championing the new initiative and Project GOAL is backed by a number of technology companies like AT&T, Comcast, Facebook, Microsoft, T-Mobile, Time Warner Cable, Verizon, and The National Cable & Telecommunications Association (NCTA). Connected Nation is serving as an advisory member along with AARP and the American Telemedicine Association.

Staff from the Jefferson County, Tenn. Office on Aging stand with a student during a recent senior citizens technologically training course.

Related Articles:
News Article: Elderly Encouraged to Reap Benefits of Broadband (AOL News, 04/06/2010)
News Article:
Tech Titans Encourage Seniors to Go Online (PC Magazine, 04/06/2010)

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